Veterinary Customer Service Specialist

The Ohio State University

Columbus, Ohio, US
Base: $17.00 - $21.77; bonus/equity: not specified...
Client services
Medical emergency response
Answering and directing calls
The College of Veterinary Medicine, Veterinary Medical Center seeks applicants for Veterinary Customer Service Specialists with the Small Animal Reception team

Job Summary

  • The College of Veterinary Medicine, Veterinary Medical Center seeks applicants for Veterinary Customer Service Specialists with the Small Animal Reception team.
  • Duties include responding to routine, complex and medical emergency situations in professional manner, answering and directing internal and external calls appropriately, and creating accurate day-to-day admitting information through hospital computer system.
  • This opening is a full-time position (40 hours/week) on first shift including evenings and weekends, with evening and weekend hours eligible for shift differential.

Matching Summary

The College of Veterinary Medicine, Veterinary Medical Center seeks applicants for Veterinary Customer Service Specialists with the Small Animal Reception team.

Salary

Base: $17.00 - $21.77; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Client services
  • Medical emergency response
  • Answering and directing calls
  • Hospital computer system
  • Money handling practices
  • University privacy standards

Nice-to-have

  • Professional manner
  • Appropriate medical terminology
  • Established customer service principles

Key Requirements

  • High School graduate or equivalent
  • 1 year of relevant experience required
  • 2-4 years of relevant experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter