Not specified (assumed on-site due to the nature of the role).
2-3 years experience in similar field
Opera property management system proficiency
Tact and diplomacy for guest conflict resolution
The Duty Manager position at HOI HUP NOVENA PTE. LTD. in Singapore seeks an experienced individual to represent senior management, ensuring guest satisfaction and adhering to company procedures. The role requires strong communication and leadership skills, as well as a commitment to developing team members
Job Summary
The Duty Manager serves as the representative of Senior Management and is the primary point of contact for guests seeking assistance.
Responsibilities include resolving guest issues with tact and diplomacy while ensuring strict adherence to Marriott procedures.
The role requires maintaining accurate logbooks of incidents and fostering the continuous growth of front office associates.
Matching Summary
Match Score: 75
The Duty Manager position at HOI HUP NOVENA PTE. LTD. in Singapore seeks an experienced individual to represent senior management, ensuring guest satisfaction and adhering to company procedures. The role requires strong communication and leadership skills, as well as a commitment to developing team members.