To provide specialist advice and support to resolve fraud queries at first point of contact, ensuring that customers receive prompt and courteous service in an effort to minimise fraud losses
Job Summary
To provide specialist advice and support to resolve fraud queries at first point of contact, ensuring that customers receive prompt and courteous service in an effort to minimise fraud losses.
Investigate fraudulent activity, perform analyses and identify root causes on fraud losses.
Assist in enhancing operating systems for optimal results and deliver professional communication and foster awareness regarding financial crime and fraud trends.
Matching Summary
To provide specialist advice and support to resolve fraud queries at first point of contact, ensuring that customers receive prompt and courteous service in an effort to minimise fraud losses.