Senior Manager - Business Process Transactions

DXC Technology

Taguig, National Capital Region, Philippines
Not specified; supplemental pyy (st + by/shift) me...
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Life & annuities domain expert
Call center experience required
Minimum 8 years l&a experience
** DXC Technology is seeking a Senior Manager for Business Process Transactions in Taguig, Philippines. The ideal candidate will have extensive experience in the Life & Annuities domain and be proficient in managing business process optimization and transformation initiatives. **

Job Summary

  • The role requires a Life & Annuities domain expert with hands-on problem-solving skills to drive solutions in a Fortune 500 environment.
  • Candidates will lead process improvement initiatives, supervise teams of managers and analysts, and ensure delivery remains within budget while optimizing operational expenses.
  • DXC Technology offers comprehensive benefits including health insurance, expanded parental leave, and a culture that encourages innovation and career growth.

Matching Summary

Match Score: 75

** DXC Technology is seeking a Senior Manager for Business Process Transactions in Taguig, Philippines. The ideal candidate will have extensive experience in the Life & Annuities domain and be proficient in managing business process optimization and transformation initiatives. **

Salary

Not specified; Supplemental Pay (Standby/Shift) mentioned

Skills & Requirements

Must-have

  • Life & Annuities domain expert
  • Call center experience required
  • Minimum 8 years L&A experience
  • 15+ years BPS call center space
  • Process improvement leadership
  • Team supervision and mentoring

Nice-to-have

  • Continuous learner mindset
  • Innovation and change embrace
  • Strategic process planning
  • Cross-functional collaboration
  • Digital transformation initiatives

Key Requirements

  • Bachelor's degree in relevant field
  • Minimum 8 years L&A experience
  • 15+ years overall BPS experience
  • Six Sigma or PMP certification preferred
  • Advanced degree in relevant field

Work Rights

Not specified

Tailored Resume

Cover Letter