Guest Experience Manager

PARKROYAL PICKERING HOTEL PTE. LTD.

D01 Cecil, Marina, People’s Park, Raffles Place, 3 UPPER PICKERING STREET PARKROYAL COLLECTION PICKERING, SINGAPORE 058289
Sgd 3,600 - 4,600 / monthly pm
**
Front office
Housekeeping
Interpersonal skills
** PARKROYAL PICKERING HOTEL is seeking a Guest Experience Manager to enhance VIP and corporate guest experiences through personalized service and engagement. The ideal candidate should have significant experience in luxury hospitality, specifically in supervisory roles, and possess strong interpersonal skills. **

Job Summary

  • We are seeking a dynamic and service-driven Guest Experience Manager to curate and deliver exceptional, personalised experiences for VIPs, loyalty members and corporate guests
  • This role plays a key part in elevating guest satisfaction through proactive engagement, detailed pre-arrival planning and seamless execution of butler-style services
  • You will serve as the primary liaison for high-value guests, ensuring consistency, recognition and excellence across all touchpoints

Matching Summary

Match Score: 75

** PARKROYAL PICKERING HOTEL is seeking a Guest Experience Manager to enhance VIP and corporate guest experiences through personalized service and engagement. The ideal candidate should have significant experience in luxury hospitality, specifically in supervisory roles, and possess strong interpersonal skills. **

Salary

SGD 3,600 - 4,600 / Monthly

Skills & Requirements

Must-have

  • Front Office
  • Housekeeping
  • Interpersonal Skills
  • VIP
  • Hospitality Industry

Nice-to-have

  • Problem Solving
  • Guest Relations
  • Hospitality Management
  • Shifts Schedules
  • Restaurant Management
  • Opera
  • System Administration
  • Supervisory Experience
  • Hospitality
  • Guest Service Management

Key Requirements

  • Minimum 5 years experience

Work Rights

Tailored Resume

Cover Letter