Field Support Technician

Astreya

New Albany, OH, United States
Base: $17.36 - $27.40 usd; bonus/equity: not speci...
Fully remote
End-to-end user support
Inventory and asset management
Hardware troubleshooting
The Field Service Technician plays an important role in enabling a seamless user experience

Job Summary

  • The Field Service Technician plays an important role in enabling a seamless user experience.
  • They will support Astreya's ever-expanding customer base and ensure a consistently high-quality user support experience.
  • The successful candidate will be familiar with industry best practices and willing to go above and beyond for our clients.

Matching Summary

The Field Service Technician plays an important role in enabling a seamless user experience.

Salary

Base: $17.36 - $27.40 USD; Bonus/Equity: Not specified; Benefits: Comprehensive benefits offered

Skills & Requirements

Must-have

  • End-to-end user support
  • Inventory and asset management
  • Hardware troubleshooting

Nice-to-have

  • Strong communication skills
  • Proactive team culture
  • Customer-facing support role

Key Requirements

  • 1 to 2 years related experience
  • High school diploma or GED
  • Strong knowledge of IT support policies

Work Rights

Not specified

Tailored Resume

Cover Letter