Patient Services Coordinator - Clinic

Brigham and Women's Faulkner Hospital

Nantucket, Massachusetts, United States
Base: $25.85 - $49.08phly; bonus/equity: not speci...
Fully remote
Strong verbal and written communication skills
Proficiency with ms office and epic systems
Knowledge of hipaa confidentiality policies
Brigham and Women's Faulkner Hospital is seeking a Patient Services Coordinator for their Nantucket location to provide administrative support in a high-volume ambulatory setting. The ideal candidate will excel in managing patient interactions, scheduling appointments, and ensuring exceptional customer service

Job Summary

  • The Patient Services Coordinator serves as the primary interface between patients and providers in a high-volume ambulatory setting.
  • This role requires managing daily patient flow, including scheduling appointments, verifying insurance, and collecting payments while maintaining strict confidentiality.
  • Candidates must demonstrate service excellence by creating a welcoming environment and adapting to shifting priorities in a fast-paced practice.

Matching Summary

Match Score: 85

Brigham and Women's Faulkner Hospital is seeking a Patient Services Coordinator for their Nantucket location to provide administrative support in a high-volume ambulatory setting. The ideal candidate will excel in managing patient interactions, scheduling appointments, and ensuring exceptional customer service.

Salary

Base: $25.85 - $49.08/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, career advancement opportunities, differentials, premiums, and bonuses available

Skills & Requirements

Must-have

  • Strong verbal and written communication skills
  • Proficiency with MS Office and Epic systems
  • Knowledge of HIPAA confidentiality policies
  • Ability to manage high-volume patient flow
  • Experience with managed care and insurance plans

Nice-to-have

  • Previous medical office experience preferred
  • Associate degree in Secretarial Science or Business
  • Epic super-user capabilities
  • Valid driver's license for local errands
  • Willingness to work weekends and holidays

Key Requirements

  • High school diploma required
  • Minimum 2 years secretarial or healthcare experience preferred
  • English language proficiency in speaking, reading, writing, and typing
  • Associate degree in Secretarial Science/Business preferred
  • Valid driver's license preferred

Work Rights

Not specified

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