Customer Support Advisor (job Share)

Ascentis

Lancaster, United Kingdom
£13,880 py (job share); full-time equivalent £23,1...
On-site (job share)
Excellent verbal and written communication skills
Ability to achieve agreed targets and deadlines
Competent in outlook, excel, and word operations
Ascentis is seeking a Customer Support Advisor for a job share position in Lancaster, UK. The ideal candidate should possess strong communication skills and a customer-focused attitude to provide exceptional service and maintain relationships with clients

Job Summary

  • This role involves providing exceptional customer service to ensure the renewal of product licences and hit retention targets.
  • The company offers extensive benefits including 25 days annual leave plus public holidays and a salary sacrifice pension scheme.
  • Ascentis is a leading UK educational charity group specializing in dyslexia intervention software and awarding services.

Matching Summary

Match Score: 85

Ascentis is seeking a Customer Support Advisor for a job share position in Lancaster, UK. The ideal candidate should possess strong communication skills and a customer-focused attitude to provide exceptional service and maintain relationships with clients.

Salary

£13,880 per annum (job share); Full-time equivalent £23,133; Not specified

Skills & Requirements

Must-have

  • Excellent verbal and written communication skills
  • Ability to achieve agreed targets and deadlines
  • Competent in Outlook, Excel, and Word operations

Nice-to-have

  • Motivated with a positive can-do attitude
  • Flexible working patterns willingness
  • Experience in customer retention strategies

Key Requirements

  • Job share arrangement required
  • Must be eligible for work in the UK without visa sponsorship

Work Rights

Must have right to work in UK

Tailored Resume

Cover Letter