Base: $29.37 + ; bonus/equity: not specified; bene...
Fully remote
Provide tier 1 level phone and online support
Execute scripts for network operations
Document and communicate outage information
This contract is responsible for maintaining and modernizing the main global network of the Navy and Marine Corps
Job Summary
This contract is responsible for maintaining and modernizing the main global network of the Navy and Marine Corps.
You will serve as the initial point of contact for IT related problems and provide tier 1 level support which consists of providing phone and online support to users.
Leidos supports the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars.
Matching Summary
This contract is responsible for maintaining and modernizing the main global network of the Navy and Marine Corps.
Salary
Base: $29.37+; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Provide tier 1 level phone and online support
Execute scripts for network operations
Document and communicate outage information
Nice-to-have
Experience with remote desk takeover tools
Two years of IT ticketing system experience
Willingness to work evenings and weekends
Key Requirements
High school Diploma or GED
3 years of relevant experience
U.S. Citizen with active DOD Secret security clearance
DoD 8570 IAT Level II certification (CompTIA Security+)