Customer Service Executive

Diageo

Tokyo, Japan
Fluent japanese language proficiency
English communication skills
Sales order processing experience
The Customer Service Executive serves as the primary point of contact for customers, including EDI clients and third-party providers, ensuring on-time and in-full shipments

Job Summary

  • The Customer Service Executive serves as the primary point of contact for customers, including EDI clients and third-party providers, ensuring on-time and in-full shipments.
  • This role is responsible for managing daily sales order processing, resolving urgent transactions, and driving continuous improvement within the Cash Cycle process.
  • Diageo offers a flexible working environment that supports employee wellbeing and promotes an inclusive culture celebrating diversity across all backgrounds.

Matching Summary

The Customer Service Executive serves as the primary point of contact for customers, including EDI clients and third-party providers, ensuring on-time and in-full shipments.

Skills & Requirements

Must-have

  • Fluent Japanese language proficiency
  • English communication skills
  • Sales order processing experience
  • EDI order management capabilities
  • Strong customer service attitude

Nice-to-have

  • SAP system knowledge
  • Continuous improvement mindset
  • Logistics advisor experience
  • Flexible working arrangement willingness
  • Collaborative team player

Key Requirements

  • Fluent in Japanese language
  • Ability to speak and understand English
  • Strong MS Office knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter