The Duty Manager serves as the senior on-site leader ensuring smooth operations for a premier venue undergoing refurbishment with 150 guestrooms
Job Summary
The Duty Manager serves as the senior on-site leader ensuring smooth operations for a premier venue undergoing refurbishment with 150 guestrooms.
Key responsibilities include supervising the front office team, coordinating with housekeeping and maintenance departments, and acting as the primary incident controller during emergencies.
The role requires managing guest relations, handling billing issues, and maintaining high service standards while working flexible shifts including weekends and holidays.
Matching Summary
Match Score: 85
The Duty Manager serves as the senior on-site leader ensuring smooth operations for a premier venue undergoing refurbishment with 150 guestrooms.
Skills & Requirements
Must-have
3+ years hospitality supervisory experience
Front office team management skills
Guest service excellence focus
Emergency incident controller capability
Opera property management software proficiency
Nice-to-have
VIP guest greeting expertise
Conflict resolution diplomacy
Flexible shift availability including nights
Strong leadership and coaching abilities
Key Requirements
Diploma or degree in Hospitality Management
Minimum 3 years supervisory experience in hospitality
Proficiency with Opera property management software