Customer Experience Associate - East Point Way

TD Canada Trust

Saint John, New Brunswick, Canada
Base: $22.00 - $27.21 cad ph; bonus/equity: not sp...
Process financial transactions accurately
Customer service and relationship building
Promote banking products and solutions
At TD Canada Trust, we strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions

Job Summary

  • At TD Canada Trust, we strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • The role involves processing financial transactions, understanding customer needs, recommending appropriate banking solutions, and helping to build a positive, diverse, and equitable work environment.
  • TD offers a comprehensive Total Rewards package including base salary, variable compensation, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Matching Summary

At TD Canada Trust, we strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.

Salary

Base: $22.00 - $27.21 CAD per hour; Bonus/Equity: Not specified; Benefits: Health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts

Skills & Requirements

Must-have

  • Process financial transactions accurately
  • Customer service and relationship building
  • Promote banking products and solutions
  • Use of MS Office and internet
  • Handle confidential customer information
  • Work in fast-paced environment

Nice-to-have

  • Strong organizational and planning skills
  • Effective verbal and written communication
  • Teamwork and collaboration
  • Initiative and detail oriented
  • Customer experience skills
  • Adaptability to changing priorities

Key Requirements

  • High School diploma or equivalent
  • 1+ years relevant experience
  • Undergraduate degree is an asset

Work Rights

Not specified

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