The Service Associate is responsible for providing a welcoming, professional, and helpful experience to all members
Job Summary
The Service Associate is responsible for providing a welcoming, professional, and helpful experience to all members.
Employees must embrace the core values of taking personal responsibility, being optimistic, learning and growing, being a team player, and fighting hard to win.
The role requires flexibility to work evenings, weekends, and holidays as needed to support the evolving needs of the gym.
Matching Summary
The Service Associate is responsible for providing a welcoming, professional, and helpful experience to all members.
Skills & Requirements
Must-have
Greet members and guests professionally
Process payments for memberships
Maintain clean front desk area
Handle member inquiries promptly
Operate gym management system
Nice-to-have
Experience in fitness industry
Strong interpersonal skills
Ability to multitask in fast pace
Embrace core values of company
Knowledge of gym services
Key Requirements
CPR certification required within 30 days
Previous customer service or front desk experience