Customer Service Representative

Hyprwork

Makati, Philippines
Base: $700pmnth; bonus/equity: not specified; bene...
Remote
Customer service experience
Flexible schedule with rotating shifts
Crm and support tools usage
This role is essential to creating exceptional customer experiences, helping shoppers navigate their orders, addressing concerns, and ensuring every interaction leaves customers feeling valued, supported, and confident in our products

Job Summary

  • This role is essential to creating exceptional customer experiences, helping shoppers navigate their orders, addressing concerns, and ensuring every interaction leaves customers feeling valued, supported, and confident in our products.
  • You will deliver outstanding service that builds trust and loyalty, accurately document all interactions in our system, and adapt to a flexible schedule to support ongoing business operations.
  • Opportunity to work with a growing ecommerce brand. Earn $700/month in a fully remote role—enjoy the flexibility of working from home while staying part of a dynamic, connected team.

Matching Summary

This role is essential to creating exceptional customer experiences, helping shoppers navigate their orders, addressing concerns, and ensuring every interaction leaves customers feeling valued, supported, and confident in our products.

Salary

Base: $700/month; Bonus/Equity: Not specified; Benefits: Paid time off and holidays

Skills & Requirements

Must-have

  • Customer service experience
  • Flexible schedule with rotating shifts
  • CRM and support tools usage
  • Order processing and issue troubleshooting
  • Strong communication skills

Nice-to-have

  • Empathetic and professional approach
  • Knowledge of health and wellness products
  • Team collaboration skills
  • Detail-oriented and proactive

Key Requirements

  • Minimum 3 years customer service experience
  • Experience in ecommerce, retail, or health & wellness
  • Excellent written and verbal communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter