Customer Service - Cannington Branch

onesearch.direct

Cannington, Australia
**
Customer transactional needs
Financial health checks
Personal loan applications
** onesearch.direct is seeking multiple customer service professionals for their Cannington branch to deliver exceptional service to their banking customers. The roles involve engaging with customers, utilizing banking technology, and conducting financial health checks while adhering to bank processes. **

Job Summary

  • In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.
  • We are looking for several customer service professionals to join our Cannington branch!

Matching Summary

Match Score: 75

** onesearch.direct is seeking multiple customer service professionals for their Cannington branch to deliver exceptional service to their banking customers. The roles involve engaging with customers, utilizing banking technology, and conducting financial health checks while adhering to bank processes. **

Skills & Requirements

Must-have

  • customer transactional needs
  • financial health checks
  • personal loan applications
  • credit card applications
  • reconciling transactions
  • capturing customer feedback

Nice-to-have

  • passion for service excellence
  • working independently
  • seeing the big picture
  • holistic customer solutions
  • community event participation

Key Requirements

  • Customer Service Representative (Teller) roster availability
  • Branch Concierge roster availability
  • Ability to act with integrity
  • Place customer at the centre
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter