Member Service Representative (full-time) - Eastlake

Navy Federal Credit Union

Chula Vista, California, United States
Not specified; not specified; generous benefits + ...
On-site
Experience building effective relationships
Research analytical and problem-solving skills
Ability to navigate multiple systems efficiently
Navy Federal Credit Union is seeking a full-time Member Service Representative in Eastlake, California, to assist members with financial products and services while performing platform banking functions. The ideal candidate should possess strong customer service skills, the ability to work independently and in teams, and familiarity with banking operations

Job Summary

  • This position provides members with the full range of products and services including depository accounts, lending products, and credit cards.
  • The role involves performing moderately complex platform banking functions under supervision while developing confidence and function independence.
  • Navy Federal Credit Union offers a meaningful career experience with highly competitive pay, generous benefits, and a culture committed to its teams.

Matching Summary

Match Score: 85

Navy Federal Credit Union is seeking a full-time Member Service Representative in Eastlake, California, to assist members with financial products and services while performing platform banking functions. The ideal candidate should possess strong customer service skills, the ability to work independently and in teams, and familiarity with banking operations.

Salary

Not specified; Not specified; Generous benefits and perks mentioned

Skills & Requirements

Must-have

  • Experience building effective relationships
  • Research analytical and problem-solving skills
  • Ability to navigate multiple systems efficiently

Nice-to-have

  • Working knowledge of deposit and loan products
  • Experience in customer service preferably in banking
  • Ability to embrace change initiatives

Key Requirements

  • Experience working independently and in a team environment
  • Effective verbal and written communication skills
  • Sound judgment and ability to make informed decisions

Work Rights

Not specified

Tailored Resume

Cover Letter