Contact Center Rep Ii, Borrowing

The Dominion

Markham, Ontario, Canada
Base: $45,700 - $61,000 cad; bonus/equity: not spe...
Hybrid
Exceptional communication and listening skills
Ability to multitask and navigate systems
Flexibility to work various shifts
The Dominion is seeking a Contact Center Representative II for their Markham, Ontario location, offering a hybrid work model after an initial in-person training period. The role focuses on providing exceptional customer service by assisting clients with inquiries and resolving issues related to credit card services

Job Summary

  • Helping is at the heart of everything we do at our contact centres.
  • You’ll consistently deliver legendary customer service by providing each caller with the right solutions.
  • We’re committed to providing the support our colleagues need to thrive both at work and at home.

Matching Summary

Match Score: 85

The Dominion is seeking a Contact Center Representative II for their Markham, Ontario location, offering a hybrid work model after an initial in-person training period. The role focuses on providing exceptional customer service by assisting clients with inquiries and resolving issues related to credit card services.

Salary

Base: $45,700 - $61,000 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Exceptional communication and listening skills
  • Ability to multitask and navigate systems
  • Flexibility to work various shifts

Nice-to-have

  • Experience in financial or service industries
  • Positive attitude in challenging situations
  • Passion for assisting customers

Key Requirements

  • High School Diploma or equivalent
  • Experience in customer service preferred
  • Ability to manage sensitive customer information

Work Rights

Not specified

Tailored Resume

Cover Letter