Builder Client Representative

74

Manage high volume customer communications
Process new construction installations
Perform extensive data entry tasks
The role involves managing a large volume of incoming customer communications via calls, emails, and online channels

Job Summary

  • The role involves managing a large volume of incoming customer communications via calls, emails, and online channels.
  • Responsibilities include creating location accounts, setting up services in software, and organizing new construction installations.
  • Employees must resolve service problems by clarifying complaints, determining causes, and expediting corrections for satisfactory resolution.

Matching Summary

The role involves managing a large volume of incoming customer communications via calls, emails, and online channels.

Skills & Requirements

Must-have

  • Manage high volume customer communications
  • Process new construction installations
  • Perform extensive data entry tasks
  • Resolve customer disputes and complaints
  • Upload and catalog service documents

Nice-to-have

  • Strong organizational skills for scheduling
  • Ability to explain complex services clearly
  • Experience with customer relationship software

Work Rights

Not specified

Tailored Resume

Cover Letter