Executive - Customer Management

Capita

Mumbai, India
Deliver timely customer support
Maintain information confidentiality
Adhere to business rules and policies
The role involves undertaking a wide range of technical and specialist administrative tasks in an effective and professional manner

Job Summary

  • The role involves undertaking a wide range of technical and specialist administrative tasks in an effective and professional manner.
  • Employees are responsible for delivering timely support according to customer requirements and Service Level Agreements (SLAs).
  • The position requires strict adherence to all policies, processes, and business rules while managing follow-up inquiries.

Matching Summary

The role involves undertaking a wide range of technical and specialist administrative tasks in an effective and professional manner.

Skills & Requirements

Must-have

  • Deliver timely customer support
  • Maintain information confidentiality
  • Adhere to business rules and policies

Nice-to-have

  • Effective professional manner
  • Efficient task execution
  • Strong follow-up skills

Key Requirements

  • Full time availability
  • Fixed term contract acceptance

Work Rights

Not specified

Tailored Resume

Cover Letter