Ejecutivo De Atención A Clientes

JCI

Insurgentes, Mexico
Base: monthly salary with weekly pyyments; bonus/e...
Call center financial campaigns experience
Customer service and technical support
Handling billing and payment inquiries
ADT is a leading provider of security and fire protection systems offering 24/7 monitored alarms and advanced technology to protect homes and businesses worldwide

Job Summary

  • ADT is a leading provider of security and fire protection systems offering 24/7 monitored alarms and advanced technology to protect homes and businesses worldwide.
  • The Executive of Customer Service combines product knowledge with sales skills to provide general service information, resolve billing and payment issues, and guide customers through first-level technical support.
  • The position offers a direct contract, weekly salary payments, monthly bonuses, and benefits exceeding legal requirements.

Matching Summary

ADT is a leading provider of security and fire protection systems offering 24/7 monitored alarms and advanced technology to protect homes and businesses worldwide.

Salary

Base: Monthly salary with weekly payments; Bonus/Equity: Monthly bonus; Benefits: Superior to legal requirements and additional benefits

Skills & Requirements

Must-have

  • Call Center financial campaigns experience
  • Customer service and technical support
  • Handling billing and payment inquiries
  • Empathetic and effective communication
  • Full-time availability six days a week

Nice-to-have

  • Proactive and self-management skills
  • Active listening and negotiation skills
  • Collaboration with technical support teams

Key Requirements

  • High school diploma or technical degree with certificate
  • Military service card released
  • Minimum 1 year recent experience in financial call center campaigns
  • Availability to work six days per week full-time

Work Rights

Military service card released required

Tailored Resume

Cover Letter