Senior Document Analyst

AF Group

Lansing, MI, United States
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Analyze and index incoming documents
Route documents to correct business units
Experience with onbase document system
** AF Group is seeking a Senior Document Analyst in Lansing, MI, responsible for managing and processing documents across various departments within the organization. The role requires expertise in document indexing and routing, along with strong organizational and communication skills. **

Job Summary

  • The primary responsibility is to analyze, process, index, and route documents from various sources including paper, fax, email, and media to appropriate enterprise departments.
  • This role serves as a subject matter expert for Document Specialists and Claims Document Analysts while managing specialized document processing for Legal, Subrogation, and Commercial Auto teams.
  • The incumbent must maintain scanning equipment, verify data accuracy, and ensure compliance with corporate retention guidelines while handling sensitive legal and medical information.

Matching Summary

Match Score: 75

** AF Group is seeking a Senior Document Analyst in Lansing, MI, responsible for managing and processing documents across various departments within the organization. The role requires expertise in document indexing and routing, along with strong organizational and communication skills. **

Skills & Requirements

Must-have

  • Analyze and index incoming documents
  • Route documents to correct business units
  • Experience with OnBase document system
  • Process physical and electronic mail
  • Convert media files to electronic formats
  • Maintain confidentiality and security standards

Nice-to-have

  • Subject matter expert for new staff
  • Create procedural documentation workflows
  • Resolve document transmission errors
  • Multi-task while entering data
  • Coach and mentor team members

Key Requirements

  • High school diploma plus 12 credit hours in business or insurance
  • Minimum two years general office experience
  • One year experience as Document Specialist or Claims Document Analyst
  • Ability to lift objects weighing up to 35 lbs repeatedly
  • Basic knowledge of medical and legal terminology

Work Rights

Not specified

Tailored Resume

Cover Letter