The Account Manager is accountable for developing and implementing an account business plan which will delight clients and ensure a healthy long-term relationship
Job Summary
The Account Manager is accountable for developing and implementing an account business plan which will delight clients and ensure a healthy long-term relationship.
The role involves managing site operations, client and stakeholder relationships, financial oversight, people management, and vendor management to deliver operational excellence.
JLL is committed to hiring talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong.
Matching Summary
The Account Manager is accountable for developing and implementing an account business plan which will delight clients and ensure a healthy long-term relationship.
Skills & Requirements
Must-have
Client relationship management
Site operations management
KPI tracking and reporting
Team leadership and coaching
Financial and budget management
Vendor management
Bilingual communication in English and Japanese
Nice-to-have
Customer service-oriented attitude
Proactive and positive mindset
Problem solving and strategic thinking
Ability to work in fast-paced environment
Strong interpersonal and communication skills
Team player
Process management mentality
Key Requirements
Minimum 10 years experience in Facilities Management or Hospitality
Minimum 5 years experience in people operations and client relationship management