L2 DESKTOP ENGINEER

QUESSCORP SINGAPORE PTE. LTD.

Singapore, Singapore
Windows 10/11 operating system knowledge
Microsoft office suite proficiency
Lan and wi-fi networking basics
The role involves providing comprehensive technical support for desktops, laptops, printers, and other IT hardware to end users

Job Summary

  • The role involves providing comprehensive technical support for desktops, laptops, printers, and other IT hardware to end users.
  • Candidates will be responsible for troubleshooting operating systems, installing software, and maintaining asset inventories.
  • The position requires coordinating with vendors for hardware replacements while ensuring timely resolution of support tickets.

Matching Summary

Match Score: 85

The role involves providing comprehensive technical support for desktops, laptops, printers, and other IT hardware to end users.

Skills & Requirements

Must-have

  • Windows 10/11 operating system knowledge
  • Microsoft Office suite proficiency
  • LAN and Wi-Fi networking basics
  • End-user technical support experience
  • Remote assistance tool usage

Nice-to-have

  • Active Directory management skills
  • Outlook email configuration experience
  • Ticketing system familiarity
  • Vendor coordination capabilities
  • User education and training ability

Key Requirements

  • 1–3 years of desktop support experience
  • Strong Windows OS and Microsoft Office knowledge
  • Basic understanding of networking protocols

Work Rights

Not specified

Tailored Resume

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