Customer Service/ Inbound Sales Representative Onsite

Concentrix

Hickory, NC, United States
Base: $16-$17ph; bonus/equity: + incentives; benef...
Onsite
Inbound customer support
Resolve technical issues
Correct billing concerns
This position provides customer service support and resolution of non-routine problems regarding client's product or services

Job Summary

  • This position provides customer service support and resolution of non-routine problems regarding client's product or services.
  • We’ll give you all the training, technologies, and continuing support you’ll need to succeed.
  • Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.

Matching Summary

This position provides customer service support and resolution of non-routine problems regarding client's product or services.

Salary

Base: $16-$17/hr; Bonus/Equity: plus incentives; Benefits: medical, dental, vision insurance, EAP, 401(k), PTO, holidays

Skills & Requirements

Must-have

  • inbound customer support
  • resolve technical issues
  • correct billing concerns
  • deliver expert customer experiences

Nice-to-have

  • people-first inclusive culture
  • sense of belonging
  • game-changers
  • tech-powered innovation

Key Requirements

  • High school diploma
  • six months sales experience preferred
  • Must reside in the United States
  • valid U.S. address for residence

Work Rights

Must reside in the United States or have a valid U.S. address for residence

Tailored Resume

Cover Letter