Customer Service Representative

Geisert Animal Hospital

Topeka, KS, United States
Professional and friendly phone etiquette
Operate multiple-line telephone system
Maintain accurate client and pet records
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression

Job Summary

  • As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.
  • We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
  • Competitive pay, performance bonuses, 401(k) matching, student loan assistance, and comprehensive health benefits are offered to support your financial and overall well-being.

Matching Summary

As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.

Skills & Requirements

Must-have

  • Professional and friendly phone etiquette
  • Operate multiple-line telephone system
  • Maintain accurate client and pet records
  • Process payments and maintain cash drawer
  • Prioritize and manage scheduled appointments
  • Empathize with clients in emotional situations

Nice-to-have

  • Experience with Veterinary Electronic Medical Records
  • Knowledge of veterinary medical terminology
  • Adapt to multiple situations
  • Collaborative and supportive environment

Key Requirements

  • HS Diploma or equivalent
  • Available to work weekends and holidays
  • One year customer service experience preferred
  • Veterinary EMR experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter