Human Services Program Consultant I

North Carolina Department of Health and Human Services

North Carolina, US
Base: $52,592 - $92,036; bonus/equity: not specifi...
Not specified (assumed on-site based on the nature of the role).
Medicaid policy expertise
Eligibility system troubleshooting
Stakeholder partnership building
The North Carolina Department of Health and Human Services is seeking a Human Services Program Consultant I to act as a technology liaison and troubleshoot service tickets while ensuring compliance with Medicaid policies. Ideal candidates should have experience in healthcare strategy and strong communication skills, particularly in negotiation and conflict resolution

Job Summary

  • This position serves as a technology liaison between counties, stakeholders, and the NCFAST/NCTRACKS systems.
  • The role involves ensuring policy is correctly translated in eligibility systems across 100 counties and the Eastern Band of Cherokee Tribe.
  • Employees receive comprehensive benefits including health insurance, retirement plans, and paid parental leave.

Matching Summary

Match Score: 75

The North Carolina Department of Health and Human Services is seeking a Human Services Program Consultant I to act as a technology liaison and troubleshoot service tickets while ensuring compliance with Medicaid policies. Ideal candidates should have experience in healthcare strategy and strong communication skills, particularly in negotiation and conflict resolution.

Salary

Base: $52,592 - $92,036; Bonus/Equity: Not specified; Benefits: Comprehensive state benefits including health insurance and retirement

Skills & Requirements

Must-have

  • Medicaid policy expertise
  • Eligibility system troubleshooting
  • Stakeholder partnership building

Nice-to-have

  • Strong negotiation skills
  • Conflict resolution abilities
  • Independent work capability

Key Requirements

  • Master's degree plus 2 years experience OR Bachelor's plus 4 years experience
  • Deep expertise in Medicaid policies and operations
  • Broad knowledge of healthcare strategy and regulatory requirements

Work Rights

Not specified

Tailored Resume

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