Sr. Customer Service Representative

PPD (Thermo Fisher) UK

Remote
Base: $16.86–$22.48; bonus/equity: not specified; ...
Fully remote
3+ years customer service experience
Order management skills
Ability to work independently
Join our team at Thermo Fisher Scientific as a Senior Customer Service Representative, where you'll contribute to our mission to make the world healthier, cleaner, and safer

Job Summary

  • Join our team at Thermo Fisher Scientific as a Senior Customer Service Representative, where you'll contribute to our mission to make the world healthier, cleaner, and safer.
  • You'll provide exceptional support throughout the customer lifecycle, handling administration, order management, quotations, and master data maintenance.
  • We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on.

Matching Summary

Join our team at Thermo Fisher Scientific as a Senior Customer Service Representative, where you'll contribute to our mission to make the world healthier, cleaner, and safer.

Salary

Base: $16.86–$22.48; Bonus/Equity: Not specified; Benefits: Comprehensive Total Rewards package

Skills & Requirements

Must-have

  • 3+ years customer service experience
  • order management skills
  • ability to work independently

Nice-to-have

  • strong communication skills
  • analytical thinking abilities
  • team collaboration skills

Key Requirements

  • Must be legally authorized to work in the United States
  • Intermediate proficiency in Microsoft Office
  • Ability to pass background check and drug screen

Work Rights

Not specified

Tailored Resume

Cover Letter