Pharmacy Tech Support / Call Center Rep (work From Home)

IQVIA UK

Multiple Locations
Base: $18.00 ph; bonus/equity: not specified; bene...
Fully remote
Payment assistance solutions
Co-pay cards or vouchers
Program eligibility
Provide payment assistance solutions such as co-pay cards or vouchers

Job Summary

  • Provide payment assistance solutions such as co-pay cards or vouchers.
  • Field requests such as card activation, program eligibility, explanation of program benefit, and explanation/troubleshooting of submission rejection.
  • This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee.

Matching Summary

Provide payment assistance solutions such as co-pay cards or vouchers.

Salary

Base: $18.00 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Payment assistance solutions
  • Co-pay cards or vouchers
  • Program eligibility
  • Explanation of program benefit
  • Submission rejection troubleshooting

Nice-to-have

  • Patient support programs
  • Diverse corporate culture
  • Innovative solutions
  • Teamwork and inclusiveness

Key Requirements

  • High School Diploma or equivalent
  • Pharmacy Technician experience
  • HIPAA certified
  • Call center experience (3+ years preferred)
  • Experience in medical claim processing is a plus
  • Bi-lingual (English/Spanish) is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter