Lead/senior It Business Analyst

Manulife Financial Inc

Hong Kong, Hong Kong
Hybrid
Lead complex business analysis initiatives
Partner with senior stakeholders
Improve customer outcomes and operational efficiency
Manulife Financial Inc is seeking a Lead/Senior IT Business Analyst to lead complex business analysis initiatives in a hybrid work environment. The ideal candidate will have extensive experience in business analysis, particularly in health and claims system transformation, and should possess strong leadership and communication skills

Job Summary

  • This role is responsible for leading complex business analysis initiatives, guiding teams, and partnering with senior stakeholders to deliver solutions that improve customer outcomes, operational efficiency, and long‑term business value.
  • Lead end‑to‑end business analysis activities across large‑scale initiatives, including requirements elicitation, process design, solution definition, and implementation support.
  • Lead, coach, and mentor Business Analysts and testing team members to deliver consistently high‑quality work.

Matching Summary

Match Score: 85

Manulife Financial Inc is seeking a Lead/Senior IT Business Analyst to lead complex business analysis initiatives in a hybrid work environment. The ideal candidate will have extensive experience in business analysis, particularly in health and claims system transformation, and should possess strong leadership and communication skills.

Skills & Requirements

Must-have

  • Lead complex business analysis initiatives
  • Partner with senior stakeholders
  • Improve customer outcomes and operational efficiency
  • Deliver solutions in a large, cross-functional environment
  • Agile and Waterfall methodologies
  • Translate needs into actionable requirements

Nice-to-have

  • Anticipate future business needs
  • Simplify processes and reduce low-value work
  • Build strong, credible relationships
  • Serve as a trusted advisor
  • Facilitate workshops and discussions
  • Create an inclusive, respectful team environment
  • Encourage innovation and new perspectives

Key Requirements

  • Minimum 15 years of relevant experience
  • At least 5 years in a leadership or people management role
  • Proven experience delivering complex business analysis initiatives
  • End-to-end health and claims system transformation
  • Experience with external solution vendors
  • Strong experience working with Agile and Waterfall methodologies
  • Degree in Information Systems, Business Administration, or a related discipline

Work Rights

Not specified

Tailored Resume

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