Senior Customer Learning Manager - Fx Trading Workflows
LSEG (London Stock Exchange Group)
Fully remote
Fluency in english with clear pronunciation
Expert-level product and workflow expertise
Strong presentation skills
LSEG (London Stock Exchange Group) is seeking a Senior Customer Learning Manager for FX Trading Workflows to develop and deliver customer training content for financial markets. The ideal candidate will possess extensive industry knowledge, strong presentation skills, and experience in training, particularly with LSEG/Refinitiv solutions
Job Summary
The role drives and delivers product-aligned customer learning to foster adoption and value creation for FX and Money Market workflows globally.
Candidates will collaborate with Subject Matter Experts to design, update, and coordinate customer-facing training content suitable for live classes, videos, and documents.
LSEG offers a dynamic culture of growth, opportunity, diversity, and innovation with tailored benefits including healthcare, retirement planning, and paid volunteering days.
Matching Summary
Match Score: 85
LSEG (London Stock Exchange Group) is seeking a Senior Customer Learning Manager for FX Trading Workflows to develop and deliver customer training content for financial markets. The ideal candidate will possess extensive industry knowledge, strong presentation skills, and experience in training, particularly with LSEG/Refinitiv solutions.
Skills & Requirements
Must-have
Fluency in English with clear pronunciation
Expert-level product and workflow expertise
Strong presentation skills
Knowledge of outcome-based learning
Experience delivering advanced webinars
Nice-to-have
Proactive and resourceful attitude
Enjoyment of coaching others
Strong Excel skills
Use of AI encouraged
Online presentation software proficiency
Key Requirements
5+ years markets experience preferred
Undergrad degree or related field
ACI/CFA designation welcomed
Proven experience in training on LSEG/Refinitiv solutions