Patient Scheduling Coordinator Senior

Wake Forest Baptist Medical Center

Unknown, Unknown, US
Base: $21.85 - $32.80; bonus/equity: not specified...
Resolve problems under stressful conditions
Handle multiple calls
Coordinate ancillary testing
Answers incoming phone lines for specialty care team and maintains pre-determined abandon rates

Job Summary

  • Answers incoming phone lines for specialty care team and maintains pre-determined abandon rates.
  • Schedules appointments and ancillary studies for patients, ensuring authorizations are obtained and updated in the computer system.
  • Advocate Health offers a comprehensive suite of Total Rewards, including competitive compensation, generous retirement offerings, and programs that invest in your career development.

Matching Summary

Answers incoming phone lines for specialty care team and maintains pre-determined abandon rates.

Salary

Base: $21.85 - $32.80; Bonus/Equity: Not specified; Benefits: Paid Time Off programs, Health and welfare benefits, Flexible Spending Accounts, Family benefits, Retirement plans, Educational Assistance Program

Skills & Requirements

Must-have

  • Resolve problems under stressful conditions
  • Handle multiple calls
  • Coordinate ancillary testing
  • Manage urgent requests
  • Physician calendar management

Nice-to-have

  • Positive attitude interacting with public
  • Work independently without supervision
  • Maintain a positive attitude

Key Requirements

  • High school diploma or GED
  • Three years direct consumer services experience
  • Experience handling multiple calls
  • Surgical specialty environment experience preferred
  • Medical terminology knowledge preferred

Work Rights

Not specified

Tailored Resume

Cover Letter