It Specialist 2

ALS

Pacific Northwest, US
Base: $70,000-80,000 annually; bonus/equity: not s...
Fully remote
Intermediate active directory task work
Intermediate exchange and office365 troubleshooting
Break/fix for end-users and connectivity
The role involves providing comprehensive IT services to all USA Divisions within the ALS Laboratory Group while supporting a global team dedicated to building a healthier future

Job Summary

  • The role involves providing comprehensive IT services to all USA Divisions within the ALS Laboratory Group while supporting a global team dedicated to building a healthier future.
  • Candidates will handle intermediate tasks including Active Directory management, Office365 troubleshooting, and Windows Server administration across single and remote environments.
  • The company offers a competitive salary range of $70,000-$80,000 annually along with a comprehensive benefits package including medical, dental, vision, and retirement matching.

Matching Summary

The role involves providing comprehensive IT services to all USA Divisions within the ALS Laboratory Group while supporting a global team dedicated to building a healthier future.

Salary

Base: $70,000-80,000 annually; Bonus/Equity: Not specified; Benefits: Comprehensive package including medical, dental, vision, life insurance, retirement match, and wellness programs

Skills & Requirements

Must-have

  • Intermediate Active Directory task work
  • Intermediate Exchange and Office365 troubleshooting
  • Break/fix for end-users and connectivity
  • Windows Server installation and management
  • Network hardware and protocol troubleshooting
  • ServiceDesk Plus ticket management

Nice-to-have

  • Strong communication and de-escalation skills
  • Willingness to travel in Pacific Northwest
  • Ability to be on-call for critical off-hours
  • Passion for scientific testing and data insights

Key Requirements

  • Minimum 6 years technical support experience
  • Experience in Windows desktop and server environments
  • High school diploma or GED required
  • CCNA or MCSE certifications are a plus

Work Rights

Must be Citizen, Permanent Resident, or hold valid working visa

Tailored Resume

Cover Letter