Guest Experience Coordinator

Four Seasons Hotels Ltd

Napa Valley, California, US
Hourly: $27.50; competitive salary, wages, + a com...
Guest relations and personalization
Operational collaboration
Guest recognition and loyalty
The Guest Experience Coordinator is the warm, intuitive heartbeat of our guest journey—our primary host, storyteller, and ambassador

Job Summary

  • The Guest Experience Coordinator is the warm, intuitive heartbeat of our guest journey—our primary host, storyteller, and ambassador.
  • You will shape moments that matter, crafting seamless, personalized, and emotionally resonant experiences for our most valued VIP guests from the moment they begin dreaming of their stay until long after they return home.
  • Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.

Matching Summary

The Guest Experience Coordinator is the warm, intuitive heartbeat of our guest journey—our primary host, storyteller, and ambassador.

Salary

Hourly: $27.50; Competitive Salary, wages, and a comprehensive benefits package; Not specified

Skills & Requirements

Must-have

  • Guest relations and personalization
  • Operational collaboration
  • Guest recognition and loyalty
  • Problem-solving skills
  • High volume multitasking

Nice-to-have

  • Intuitive guest service
  • Storytelling and ambassadorial skills
  • Genuine heart and connection
  • Luxury with genuine heart

Key Requirements

  • College Degree Preferred
  • Luxury hotel experience preferred
  • Napa Valley knowledge desirable
  • Valid US work authorization

Work Rights

Valid US work authorization

Tailored Resume

Cover Letter