Base: $39,930.00; bonus/equity: not specified; ben...
Knowledge of federal and state financial aid policies
Experience with integrated student information systems
Phone counseling and customer service skills
The University of Arkansas is a top research institution committed to advancing education, research, and outreach while fostering a welcoming and creative campus environment
Job Summary
The University of Arkansas is a top research institution committed to advancing education, research, and outreach while fostering a welcoming and creative campus environment.
This position involves counseling students and parents on financial aid over the phone, presenting at orientation sessions, and assisting with default management under supervision.
The university offers a comprehensive benefits package including health, dental, life and disability insurance, tuition waivers, paid holidays, leave accrual, and retirement programs.
Matching Summary
The University of Arkansas is a top research institution committed to advancing education, research, and outreach while fostering a welcoming and creative campus environment.
Salary
Base: $39,930.00; Bonus/Equity: Not specified; Benefits: Health, dental, life and disability insurance, tuition waivers, paid holidays, leave accrual, retirement contributions
Skills & Requirements
Must-have
Knowledge of federal and state financial aid policies
Experience with integrated student information systems
Phone counseling and customer service skills
Ability to maintain collegial working relationships
Detail-oriented with good interpersonal communication
Nice-to-have
Experience in a college or university office setting
Knowledge of campus and community resources
Ability to work as a team member
Familiarity with word processing and database programs
Key Requirements
Associate's degree or equivalent
Preferred bachelor's degree in business administration or related field
Customer service experience in a professional office
Criminal background check
Financial credit check
Sex offender registry check
Work Rights
Must have legal authority to work in the United States