Call Center Representative

Keyes Lexus

Van Nuys, CA, US
Base: $17.87 - $22.00 ph; bonus/equity: performanc...
Full-time onsite
1 year call center experience required
Expert level written communication skills
Empathetic and compassionate customer approach
Keyes Lexus is seeking a Call Center Representative for its Van Nuys location to support its Service BDC department. The role requires strong customer service skills, empathy, and the ability to thrive in a fast-paced environment, with a full-time schedule and competitive benefits

Job Summary

  • This position supports over 12 local dealerships in the Van Nuys, Oxnard, and DTLA markets within the Service BDC department.
  • Candidates will receive paid training along with competitive benefits including medical, dental, vision, and a 401(k) retirement plan.
  • The role offers a base hourly rate plus performance bonuses and weekly or monthly spiffs without requiring cold calling.

Matching Summary

Match Score: 85

Keyes Lexus is seeking a Call Center Representative for its Van Nuys location to support its Service BDC department. The role requires strong customer service skills, empathy, and the ability to thrive in a fast-paced environment, with a full-time schedule and competitive benefits.

Salary

Base: $17.87 - $22.00 per hour; Bonus/Equity: Performance bonuses and weekly/monthly spiffs; Benefits: Medical, Dental, Vision, 401(k), PTO, and Life Insurance

Skills & Requirements

Must-have

  • 1 year call center experience required
  • Expert level written communication skills
  • Empathetic and compassionate customer approach

Nice-to-have

  • Bilingual English Spanish or Armenian preferred
  • Self-motivated and persistent work style
  • Ability to perform at a fast pace

Key Requirements

  • High school graduate or equivalent
  • Minimum 18 years of age
  • 1 year previous call center experience

Work Rights

Not specified

Tailored Resume

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