Account Manager, North America Smb

Fortive

Remote, United States
Fully remote
Account management b2b saas
Customer relationship management
Salesforce crm experience
The Account Manager will manage and grow relationships with Accruent’s small and mid-sized business customers across North America, focusing on driving renewals, identifying growth opportunities, and ensuring customer satisfaction

Job Summary

  • The Account Manager will manage and grow relationships with Accruent’s small and mid-sized business customers across North America, focusing on driving renewals, identifying growth opportunities, and ensuring customer satisfaction.
  • Key responsibilities include serving as the primary point of contact for assigned customers, driving contract renewals, promoting additional SaaS modules, and maintaining accurate CRM records.
  • Fortive is a global industrial technology innovator with a dynamic, inclusive culture, committed to accelerating transformation and fostering growth without limits for its employees.

Matching Summary

The Account Manager will manage and grow relationships with Accruent’s small and mid-sized business customers across North America, focusing on driving renewals, identifying growth opportunities, and ensuring customer satisfaction.

Skills & Requirements

Must-have

  • Account management B2B SaaS
  • Customer relationship management
  • Salesforce CRM experience
  • Drive contract renewals
  • Identify growth opportunities

Nice-to-have

  • Consultative approach to selling
  • Proactive pipeline management
  • Industry awareness
  • Personal development focus

Key Requirements

  • 2-4 years of experience
  • B2B SaaS or software experience
  • Manage multiple SMB accounts
  • Meet revenue or retention goals
  • Familiarity with CRM tools

Work Rights

Not specified

Tailored Resume

Cover Letter