As a Bilingual Group Solutions Specialist, you will be accountable for supporting the Group Benefits and Group Annuity strategy while deepening client relationships and supporting sales partners and the Group Annuity B2C team
Job Summary
As a Bilingual Group Solutions Specialist, you will be accountable for supporting the Group Benefits and Group Annuity strategy while deepening client relationships and supporting sales partners and the Group Annuity B2C team.
RBC offers a comprehensive Total Rewards package including flexible and modern benefits, competitive compensation, stock options, and a supportive, inclusive team environment.
Leaders at RBC are invested in your success and provide opportunities to learn, grow, and try new things, with flexible work arrangements and tools to boost productivity.
Matching Summary
As a Bilingual Group Solutions Specialist, you will be accountable for supporting the Group Benefits and Group Annuity strategy while deepening client relationships and supporting sales partners and the Group Annuity B2C team.
Salary
Base: $46,000.00 - $70,000.00; Bonus/Equity: Discretionary variable compensation program available; Benefits: Comprehensive Total Rewards package including flexible benefits and stock options
Skills & Requirements
Must-have
Bilingual in French and English
High volume customer service experience
Excellent communication skills
Time management and organizational skills
Ability to multi-task on multiple systems
Flexibility to work shifts Monday to Friday
Proficiency in Microsoft Outlook, Word and Excel
Nice-to-have
Group insurance knowledge
Group annuity or pension administration knowledge
Post-secondary education preferred
Insurance course (LOMA) is an asset
Adaptability to process changes
Client First values
Commitment to ongoing learning
Key Requirements
Bilingual French and English
Experience in customer service environment
Flexibility to work Monday to Friday 8:00am – 8:00pm