Specialist, Contact Center Services

T. Rowe Price UK

Owings Mills, MD, United States
Base: $59,000 - $77,000; bonus/equity: annual bonu...
Hybrid
High-net-worth investor support
Complex service requests
Specialized internal process support
Serve as the first point of contact for our high net worth and brokerage clients through inbound client service requests

Job Summary

  • Serve as the first point of contact for our high net worth and brokerage clients through inbound client service requests.
  • Develop and maintain proficient knowledge of T. Rowe Price products and services and demonstrate a consultative approach to gain a thorough understanding of the client's needs and offer appropriate solutions.
  • Competitive compensation, annual bonus eligibility, a generous retirement plan, hybrid work schedule, health and wellness benefits, and paid time off are among the featured employee benefits.

Matching Summary

Serve as the first point of contact for our high net worth and brokerage clients through inbound client service requests.

Salary

Base: $59,000 - $77,000; Bonus/Equity: Annual bonus eligibility; Benefits: Health and wellness benefits, retirement plan, PTO

Skills & Requirements

Must-have

  • high-net-worth investor support
  • complex service requests
  • specialized internal process support
  • client adoption of digital capabilities
  • consultative approach to client needs

Nice-to-have

  • spirit of generosity
  • collaborative culture
  • respect and value differences
  • grow and make a difference

Key Requirements

  • Bachelor's degree or equivalent experience
  • 3+ years relevant work experience
  • Series 7 and 63 licenses
  • FINRA Requirements

Work Rights

Not specified

Tailored Resume

Cover Letter