End to end air/ocean freight import export experience
Pro-active customer service skills
Coordinate import/export shipments
At Hellmann we put our people at the heart of everything we do, because for us, relationship matters
Job Summary
At Hellmann we put our people at the heart of everything we do, because for us, relationship matters.
Provide exceptional and pro-active customer service through liaising with customers, shippers, network, and overseas partners.
Adhere to continuous improvement procedures to increase competence level of ocean/air freight related processes to achieve performance, quality, compliance and service level growth.
Matching Summary
At Hellmann we put our people at the heart of everything we do, because for us, relationship matters.
Skills & Requirements
Must-have
End to end Air/Ocean Freight Import Export experience
Pro-active customer service skills
Coordinate import/export shipments
Prepare and execute import/export documents
Use of Microsoft Office 365
Monitor shipment and delivery requirements
Ability to work under pressure
Nice-to-have
International working experience
CargoWise One experience
Willingness to work overtime
Excellent communication skills
Forward-thinking and entrepreneurial culture
Fluent English communication
Continuous improvement mindset
Key Requirements
1-3 years experience in operations
Work experience in international logistics or freight forwarding apprenticeship preferred
Fluent in English written and spoken
Knowledge of import/export regulations and hazardous goods movement