The Receptionist is in constant contact with clients and staff, always reflecting the image of the hotel and responding to all internal and external requests
Job Summary
The Receptionist is in constant contact with clients and staff, always reflecting the image of the hotel and responding to all internal and external requests.
Key responsibilities include coordinating arrivals and departures, managing billing, resolving guest complaints with the highest level of hospitality, and assisting guests with all requests regarding hotel services.
The role requires constant professional and positive attitude, flexibility in working hours, and proficiency in computer tools such as Opera (PMS) and the Office package, as well as English and French.
Matching Summary
The Receptionist is in constant contact with clients and staff, always reflecting the image of the hotel and responding to all internal and external requests.
Skills & Requirements
Must-have
excellent communication skills
professional and positive attitude
knowledge of hotel services
Opera PMS proficiency
Office package proficiency
English and French language proficiency
Nice-to-have
genuine heart
warm and genuine personal service
connecting with colleagues
third language proficiency preferred
Key Requirements
Swiss nationality, Swiss residency authorization or EU citizen
Proficiency in Opera (PMS)
Proficiency in Microsoft Office Suite
Fluent in English and French
Work Rights
Swiss nationality, Swiss residency authorization or EU citizen