Accenture Australia is seeking a Sales Operation Analyst for the Korean market. The role requires strong communication skills in Korean and English, sales support experience, and a commitment to high-quality customer service
Job Summary
The role involves responding to inquiries via a ticketing system within established service level agreements.
Candidates must be fluent in Korean to handle escalations and communicate effectively with stakeholders.
Responsibilities include maintaining system records, tracking cases, and ensuring final resolution for all assigned issues.
Matching Summary
Match Score: 75
Accenture Australia is seeking a Sales Operation Analyst for the Korean market. The role requires strong communication skills in Korean and English, sales support experience, and a commitment to high-quality customer service.
Skills & Requirements
Must-have
2 years sales support experience
Fluent Korean language skills
Ticketing system proficiency
SLA adherence capability
Case resolution expertise
Nice-to-have
Strong communication skills
Customer service culture focus
Complex problem solving ability
Proactive analysis mindset
Stakeholder engagement skills
Key Requirements
At least 2 years of Sales support experience
Fluency in reading, writing, and conversing in Korean
TOPIK 6 certification or equivalent proficiency
Ability to work defined processes with multiple steps