CUSTOMER RELATIONS OFFICER (HDB/HIP PROJECT)

SCT CONTRACTS PTE. LTD.

Singapore, Singapore
Address inquiries and public feedback
Conduct on-site visits to residents units
Coordinate appointments with residents
The role involves addressing public feedback and fostering positive relationships with residents regarding project site activities

Job Summary

  • The role involves addressing public feedback and fostering positive relationships with residents regarding project site activities.
  • Candidates must conduct regular on-site visits for condition surveys, unit handovers, and coordinate necessary appointments with various stakeholders.
  • Responsibilities include maintaining proficiency in the HIP Information Centre System (HICS) and ensuring all records are updated within one month of work completion.

Matching Summary

Match Score: 75

The role involves addressing public feedback and fostering positive relationships with residents regarding project site activities.

Skills & Requirements

Must-have

  • Address inquiries and public feedback
  • Conduct on-site visits to residents units
  • Coordinate appointments with residents
  • Update HICS records within one month
  • Good communication in English and Chinese

Nice-to-have

  • Work experience with HDB/HIP projects
  • Able to work independently
  • Proficiency in EASE 2.0 system
  • Experience with water ponding tests

Key Requirements

  • O level or Diploma in related fields
  • 3 to 4 years relevant experience
  • Bilingual skills in English and Chinese
  • Prior HDB/HIP project experience preferred

Work Rights

Not specified

Tailored Resume

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