Customer Experience Advisor | S1 | Retail Banking | Shipley Ms Branch

Santander UK

Shipley, United Kingdom
Base: £25,000; bonus/equity: £500 annual cash allo...
Proven customer service experience
Face-to-face or telephony background
Effective communication with customers
Santander is evolving into a technology-driven organization where employees drive a customer-centric transformation through bold thinking and innovation

Job Summary

  • Santander is evolving into a technology-driven organization where employees drive a customer-centric transformation through bold thinking and innovation.
  • The role involves acting as the first point of contact for customers in branch or over the phone while assisting with transactions and protecting against fraud.
  • Employees receive a starting salary of £25,000 plus an annual cash allowance, 8% pension contribution, and comprehensive wellbeing benefits.

Matching Summary

Santander is evolving into a technology-driven organization where employees drive a customer-centric transformation through bold thinking and innovation.

Salary

Base: £25,000; Bonus/Equity: £500 annual cash allowance; Benefits: 8% pension, healthcare, share plans

Skills & Requirements

Must-have

  • Proven customer service experience
  • Face-to-face or telephony background
  • Effective communication with customers

Nice-to-have

  • Desire to go above-and-beyond
  • Flexible team working approach
  • Openness to broad range of activities

Key Requirements

  • Right to work in the UK

Work Rights

Must have right to work in the UK

Tailored Resume

Cover Letter