The Assistant Customer Care Manager is responsible for obtaining technical expertise in new home construction to establish a solid foundation in warranty and customer service
Job Summary
The Assistant Customer Care Manager is responsible for obtaining technical expertise in new home construction to establish a solid foundation in warranty and customer service.
This role involves conducting quality inspections of homes prior to delivery and assisting senior managers with monitoring warranty repairs and validating service ticket progression.
PulteGroup offers opportunities to grow within a Fortune 500 company recognized as a Great Place to Work, supporting a culture where every team member is empowered to thrive.
Matching Summary
The Assistant Customer Care Manager is responsible for obtaining technical expertise in new home construction to establish a solid foundation in warranty and customer service.
Skills & Requirements
Must-have
Valid Driver's License required
Ability to read blueprints
General knowledge of building codes
Excellent verbal and written communications
Basic computer skills
Nice-to-have
Some customer service experience preferred
Some construction experience preferred
Demonstrated commitment to customer satisfaction
Bachelor's Degree in Construction or Engineering
Key Requirements
Minimum High School Diploma or equivalent
Bachelor's Degree in Construction or Engineering preferred