The Guest Experience Supervisor oversees guest services for university events including individual and group ticketing and guest records
Job Summary
The Guest Experience Supervisor oversees guest services for university events including individual and group ticketing and guest records.
This role is responsible for leading front-of-the-house operations, managing will call, and collaborating with marketing to maximize ticket sales.
The position requires supervising box office staff, reconciling financial transactions, and serving as a primary point of contact for public inquiries.
Matching Summary
The Guest Experience Supervisor oversees guest services for university events including individual and group ticketing and guest records.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
Lead daily box office operations
Supervise and train staff
Manage ticket sales and reconciliation
Collaborate with marketing teams
Handle customer service inquiries
Nice-to-have
Experience in higher education setting
Familiarity with virtual events
Strong problem-solving abilities
Ability to work flexible hours
Key Requirements
Bachelor's degree from four-year college or equivalent experience