Operations And Customer Quality Engineer

Applied Materials

Hsinchu, Taiwan
Customer escalations management
Cross-functional team coordination
Data analysis software proficiency
Manages major customer escalations across all supporting functions and works with regional CQE teams to resolve issues identified by customers

Job Summary

  • Manages major customer escalations across all supporting functions and works with regional CQE teams to resolve issues identified by customers.
  • Develops methods, parameters, and project proposals to derive customers’ expected results, demonstrating conceptual and practical expertise in engineering discipline.
  • You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers.

Matching Summary

Manages major customer escalations across all supporting functions and works with regional CQE teams to resolve issues identified by customers.

Skills & Requirements

Must-have

  • customer escalations management
  • cross-functional team coordination
  • data analysis software proficiency
  • quality management systems (QMS)
  • 8D problem-solving methodology

Nice-to-have

  • supportive work culture
  • continuous learning and development
  • proactive issue prediction
  • influencing without authority

Key Requirements

  • 3-5 years of experience
  • Bachelor's Degree

Work Rights

Not specified

Tailored Resume

Cover Letter