Team Manager Auto Field Inspectors

AIG SEGUROS MEXICO S.A. DE C.V.

Mexico City, Mexico
Manage team of inspectors
Drive best practice claims handling
Technical referral point for team
The purpose of the role is to manage a team of on-field and desktop inspectors, driving best practice claims handling performance and the technical and professional development of the team

Job Summary

  • The purpose of the role is to manage a team of on-field and desktop inspectors, driving best practice claims handling performance and the technical and professional development of the team.
  • Key accountabilities include team performance, professional and technical development, compliance, effective resolution of technical auto claims, and accurate claims cost control.
  • AIG values in-person collaboration and offers a Total Rewards Program focused on health, wellbeing, financial security, and professional development.

Matching Summary

The purpose of the role is to manage a team of on-field and desktop inspectors, driving best practice claims handling performance and the technical and professional development of the team.

Skills & Requirements

Must-have

  • Manage team of inspectors
  • Drive best practice claims handling
  • Technical referral point for team
  • Execute strategic initiatives
  • Maintain appraisal best practices
  • Manage team performance through KPIs

Nice-to-have

  • Positive influence in multi-cultural environment
  • Marketing AIG claims expertise externally
  • Culture of inclusion and belonging
  • Continuous learning and development

Key Requirements

  • People and team management experience
  • Strong stakeholder management experience
  • Policy language interpretation skills
  • Knowledge of auto material damage assessments
  • Experience in negotiation and mediation
  • Experience conducting technical claims audits
  • Managing by numbers through KPIs

Work Rights

Not specified

Tailored Resume

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