Client Management, Analyst

AIA Australia

Building professional client relationships
Analyzing claims and utilisation reports
Consultative sales and profitability targets
The role is responsible for building and maintaining professional relationships with assigned clients and intermediaries to achieve sales and profitability targets

Job Summary

  • The role is responsible for building and maintaining professional relationships with assigned clients and intermediaries to achieve sales and profitability targets.
  • You will provide consultative recommendations by analyzing Claims and Utilisation reports to help clients better manage costs.
  • This position requires collaborating transparently with internal stakeholders like Operations and Customer Experience to optimize the overall customer experience.

Matching Summary

The role is responsible for building and maintaining professional relationships with assigned clients and intermediaries to achieve sales and profitability targets.

Skills & Requirements

Must-have

  • Building professional client relationships
  • Analyzing Claims and Utilisation reports
  • Consultative sales and profitability targets
  • Strong presentation and analytical skills
  • Handling customer complaints with urgency

Nice-to-have

  • Proactive and performance driven mindset
  • Adaptable working style
  • Team player with energetic approach
  • Passion for health and sustainability mission

Key Requirements

  • Degree in business or equivalent
  • Relevant commercial client-facing experience
  • Ability to be impartial and objective

Work Rights

Not specified

Tailored Resume

Cover Letter