Care Advocate (shift: 8-5pm Mst / 9 - 6pm Cst)

Tailorcare2023

United States
Not specified; not specified; comprehensive benefi...
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Bachelor's degree in healthcare or equivalent experience
3+ years sales or customer service in healthcare
Proficiency with microsoft office suite
** TailorCare is seeking a Care Advocate to engage with members and enhance their experience throughout the orthopedic healthcare continuum. The ideal candidate should have a background in healthcare, customer service, and experience working with Medicare populations. **

Job Summary

  • TailorCare is transforming the experience of specialty care by combining evidence-based guidelines with predictive data to improve patient outcomes.
  • The Care Advocate role focuses on proactive outreach, education, and coordination to ensure an optimal member experience throughout the orthopedic healthcare continuum.
  • Employees enjoy comprehensive benefits including medical, dental, vision, life, disability insurance, wellness resources, and a 401k plan with employer matching.

Matching Summary

Match Score: 75

** TailorCare is seeking a Care Advocate to engage with members and enhance their experience throughout the orthopedic healthcare continuum. The ideal candidate should have a background in healthcare, customer service, and experience working with Medicare populations. **

Salary

Not specified; Not specified; Comprehensive benefits including medical, dental, vision, life, disability, HSA contribution, and 401k match

Skills & Requirements

Must-have

  • Bachelor's degree in healthcare or equivalent experience
  • 3+ years sales or customer service in healthcare
  • Proficiency with Microsoft Office suite
  • Experience working with Medicare populations
  • Knowledge of medical terminology

Nice-to-have

  • Previous health coaching or patient support experience
  • Telephonic patient support environment experience
  • Remote or telemedicine care delivery experience
  • Bilingual English and Spanish proficiency

Key Requirements

  • Bachelor's degree or equivalent healthcare experience
  • 3+ years related experience in healthcare sales or customer service
  • Experience with Medicare Health Plans
  • Excellent verbal and written communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter