As a Senior Field Service Technician, you will be responsible for delivering high-quality technical support and service to our customers, performing installations, maintenance, and repairs on equipment, ensuring optimal performance and customer satisfaction
Job Summary
As a Senior Field Service Technician, you will be responsible for delivering high-quality technical support and service to our customers, performing installations, maintenance, and repairs on equipment, ensuring optimal performance and customer satisfaction.
You will be mainly accountable for maintaining quality control hardware and software, troubleshooting electrical and mechanical issues, and resolving customer service-related issues while fostering customer relationships.
We give you the space to lead, the support to grow, and the chance to make a difference, and you’ll be part of a team that values your voice and celebrates your progress.
Matching Summary
As a Senior Field Service Technician, you will be responsible for delivering high-quality technical support and service to our customers, performing installations, maintenance, and repairs on equipment, ensuring optimal performance and customer satisfaction.
Skills & Requirements
Must-have
Troubleshooting electrical and mechanical issues
Troubleshooting computer systems and software
Customer service and relationship building
On-call emergency support
Applying safety rules and practices
Leading Health, Safety, and Environment activities
Nice-to-have
Collaborate and support team members
Continuous learning and development
Identify new service business opportunities
Develop and mentor colleagues
Key Requirements
Associate’s degree or 10+ years related experience
HS diploma/GED or 12+ years related experience
Ability to use electrical test equipment
Mechanical/Electrical aptitude
Ability to read electrical drawings
Work authorization for permanent US employment
Work Rights
Must have work authorization for permanent US employment